Abuse report investigation
Investigate reported accounts and infrastructure quickly.
Use-case advisor
Advisor readyAsk how abuse report investigation should work for your exact product, data and team.
What this use case means
Abuse investigation pivots from a reported email, IP or domain across related signals so Trust & Safety can decide whether to ban, warn or clear.
When to use it
- Use it whenever a user or automated system reports abusive activity.
- Manual review is slow because the useful signals live across Email, IP, Domain and related sources.
- Your team needs structured JSON that can feed a CRM, risk queue, SOC case, support tool, warehouse or AI agent.
How Encrata powers it
01
Capture the identifier
Take the reported identifier as the starting point.
02
Run the lookup stack
Enrich and pivot to linked accounts and infrastructure.
03
Score the result
Weigh breach, reputation and pattern signals.
04
Send it downstream
Ban confirmed abuse; clear false positives.
Implementation shape
Example payloadPOST /api/agent/lookup
{ "use_case": "abuse-report-investigation", "input": { "email": "example_email", "ip": "example_ip", "domain": "example_domain" }, "fields_to_watch": [ "email validity", "full name", "role", "ip reputation", "vpn/proxy", "geolocation" ], "action": "ban or clear"}